PRIVACY POLICY

OUR COMMITMENT

DILIP DETROJA LIC (“DDL”) collects and generates various data points about you. Data by which you are identified is termed as “Personal Data”. Personal Data does not mean information that is freely available or accessible in the public domain. Your Privacy is of utmost importance to DILIP DETROJA LIC and the protection of your Personal Data is a key commitment for DILIP DETROJA LIC. DILIP DETROJA LIC is governed by the provisions of applicable laws in India including the Information Technology Act 2000 and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 to maintain the privacy of your Personal Data
DILIP DETROJA LIC is a Mutual Fund Distributor registered with AMFI, trading member and depository participant and is also engaged in providing other financial and related services.

INFORMATION COLLECTED BY DDL

Personal Data that DILIP DETROJA LIC may collect from you includes, but are not limited to, the following:

  • Personal details (e.g. name, contact details including, residential address, date of birth, documents such as identity card/passport details / Aadhaar details / PAN / Voter ID/driving license, and/or education details) provided by you to DILIP DETROJA LIC to avail various services from DILIP DETROJA LIC

  • Financial details (e.g. income, expenses, and/or credit history) needed as part of the request for some of
    DILIP DETROJA LIC products/services;

  • Images/videos of documents/photos required to avail any of our products/services;

  • Voice recordings of conversations with DILIP DETROJA LIC customer care agent by you to address your queries/grievances;

  • Specimen signature(s) or consent for the processing your request.

USAGE OF YOUR PERSONAL DATA

Subject to applicable laws, DILIP DETROJA LIC may use your Personal Data in its business operations to perform, among other actions, the following:

  • To check and process your requests submitted to DILIP DETROJA LIC for products/services and/or instructions or requests received from you in respect of these products/services;

  • To share with you, updates on changes to the products/services and their terms and conditions;

  • To take up or investigate any complaints/claims/disputes;

  • To respond to your queries or feedback submitted by you;

  • To verify your identity to provide products/services to you;

  • To monitor and review services from time to time;

  • To undertake financial/regulatory / management reporting, and create and maintain various risk management models;

  • For conducting audits and for record-keeping purposes;

  • For selective offers and promotions.

DILIP DETROJA LIC also uses your Personal Data to fulfil the requirements of applicable laws/regulations and/or court orders / regulatory directives received by DILIP DETROJA LIC

OTHER WEBSITES


The Website and its associate/group sites contain links to other websites. DILIP DETROJA LIC is not responsible for the privacy practices or the content of such websites.

SHARING OF DATA

DILIP DETROJA LIC may share any Personal Data with the following parties, in connection with and as may be necessary for the conduct of DILIP DETROJA LIC business/operations:

  • Authorized external third parties/intermediaries or any other service provider who are involved in transaction processing, dispatches, printing/marketing, unless specifically written to DILIP DETROJA LIC to refrain from sharing such information with such parties;

  • Any regulatory/administrative/legislative authority and/or with the DILIP DETROJA LIC for compliance with any legal, statutory or regulatory requirements for complying applicable laws for the time being in force and/or for the purpose of data storage.


DILIP DETROJA LIC shares such aforesaid information to the aforesaid service providers under strict confidentiality and only on a 'need to know basis' and for the purposes of lawful functioning of DILIP DETROJA LIC Business/operations.

Notwithstanding anything contained, DILIP DETROJA LIC shall not be responsible/liable, either directly or indirectly, for the authenticity/accuracy of the personal/financial information or any other data/information submitted by you and/or for its misuse, not attributable to the acts of DILIP DETROJA LIC, at any time and in any manner whatsoever. In case you feel that any information/data provided by you is inaccurate/deficient or requires updating, then you shall ensure to correct/amend such information/data as soon as possible by getting in touch with DILIP DETROJA LIC.
DILIP DETROJA LIC will at all times endeavor to resolve any investor grievances promptly DILIP DETROJA LIC reserves the right to modify sections of this Privacy Policy at any time without giving any prior notice. Please check this Policy from time to time for any changes.

REASONABLE SECURITY PRACTICES AND PROCEDURES


DILIP DETROJA LIC takes various steps and measures to protect the security of your Personal Data from misuse, loss, unauthorized access, modification or disclosure. DILIP DETROJA LIC uses the latest secured server layers encryption and access control on its systems. DILIP DETROJA LIC safety and security processes are audited by a third-party cybersecurity audit agency from time to time.

NOTIFY US

If at any time you believe that DILIP DETROJA LIC or its users/members have not adhered to these principles, please notify DILIP DETROJA LIC by e-mail at [email protected], and DILIP DETROJA LIC will use all commercially reasonable efforts to promptly determine and correct the problem.

DILIP DETROJA LIC

(Date of Establishment: 13th May, 2013)

Registered & Corporate Office:

OFFICE NO. 27 BLOCK -A, PELICAN BUILDING NR. BARCELONA COMLEX, ODHAV, AHMEDABAD- 382415

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